DEKRA Business  Assurance Services

Ihr Ansprechpartner

How we work

No one knows your requirements better than you. That is why we have a consultation with you at the start of our cooperation. This is the only way we at DEKRA can find out exactly where the problem lies. Below is a list of areas that may be discussed:

1. General: How can DEKRA help your company?

Your company has already compiled a list of questions to review a certain process in the company and would like to have an independent agent check over it – then DEKRA is the service provider for you.

Or you require professional assistance from experienced industry experts to help develop your company develop a tailored, internal standard – then DEKRA is the service provider for you.

Or you are looking for a service provider to develop an individually tailored standard for your company, a service provider who will ask the right questions and apply the right methods – then DEKRA is the service provider for you.

2. How does DEKRA go about this work with, in some cases, highly sensitive, internal company data? Our standpoint in this regard is very clear – we will adapt to your needs. Should you wish for a secret inspection, we at DEKRA have tools and processes to ensure absolute confidentiality.
3. What if it turns out that a process is not running smoothly and additional help is required? Naturally, DEKRA will be there at your side with its know-how, if you so desire, e.g. providing training. Sometimes greater persistence is required to get an issue under control.
4. One face to the customer – was sagt DEKRA dazu?DEKRA offers you a designated contact partner for all matters that you would like to discuss with us.
5. How does DEKRA make the results of its work available to the customer? You will receive the results of our work via the DEKRA real-time module "openAssessment", or at the end of the respective project as a hard-copy report.
6. What is DEKRA's pricing procedure for this highly customised service?We at DEKRA are well aware that it is not possible to have a predefined price list for these services. We always calculate prices on a case-by-case basis, taking both your and DEKRA's economic interests into consideration – it's a win-win situation.
  • Our process

    1. Identification of your requirements

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    2. Preparation of an offer

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    3. Coordination of the further procedure

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    4. Search for experts

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    5. Investigation

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    6. Report