DEKRA Business  Assurance Services

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Improving the quality of training in the hotel industry

HDV and those responsible recognized early on that the quality of training and the motivation of trainees play an important role in the overall service chain in the hotel. The industry is afflicted by the negative image generated by „black sheep“ in its ranks due, among other things, to their handling of trainees. The primary aim of the project set up by HDV is to turn this image around and highlight exemplary organizations in the hotel industry.


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